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Latest News

Mosborough Health Centre is considering a merger with Sothall Medical Centre. The aim of the proposed merger is to maintain both of the practices and to enable them to become stronger and more sustainable together. Both practice have been in talks about this for some time and we feel the time is now right for us to take the next step by publicising our intentions and engaging with all stakeholders. Please see the letter from the Partners of both practices attached. LetterLetter

We welcome your feedback, we would be grateful if you could do this survery https://www.surveymonkey.co.uk/r/8FQHS23

Thanks

See below response to initial feedback received from both Sothall and Mosborough

Feedback Response

To read our latest news letter click here or visit the latest news page

Welcome to the website for Mosborough Health Centre

Welcome along to our surgery website where we hope you will quickly benefit from a user friendly layout and a wealth of information about our healthcare services. Find out when we’re open and what to do when we’re not, all from the comfort of your own home.

Volunteers needed - Click here for more information

DEMAND FOR APPOINTMENTS

There has been an increase in demand for appointments and telephone consultations recently, this is partly due to us being in 'viral season' and also the fact that we have had clinician vacancies and staff sickness.  We are trying our very best to accommodate your requests for appointments, please be patient with the reception staff when trying to get through on the phone or at the desk, they are trying their hardest to help you.  

Abusive and foul language towards our staff will not be tolerated!

We are changing our Wednesday late evening appointments from week commencing 4th November 2019

We are changing our Wednesday late evening appointments to offer a better mix of appointments for patients.  The Woodhouse satellite hub service means that there are now GP and nurse appointments available locally 6.00pm-10.00pm weekdays and at weekends.  We are therefore going to be offering early morning GP appointments 7.00-8.00am on Wednesday mornings along with health care assistant appointments including phlebotomy (blood tests). We know that some patients would like a telephone call but struggle to take a call during working hours.  We will therefore be offering some bookable telephone appointments between 6.30pm and 7.30pm.  Over all there will be slightly more appointments outside of usual 8.00am – 6.00pm than we currently offer. 

During the weeks commencing 23rd and 30th December, we will be offering pre-booked telephone calls and nurse/HCA appointments on Christmas Eve and New Year's Eve as we will be closed for Christmas Day and New Year's Day

Vaccine Updates:

Are you 18 but under 25 and about to start University as a new entrant?  If so, it is recommended that you have a meningitis vaccination prior to the start of term (ACWY vaccine) - please enquire at Reception.

FLU VACCINES

Protect yourself, your family, your colleagues and other patients.

Support your GP practice and have the flu vaccination with us.

 

The practice orders and pays for a flu vaccination for all our patients that are eligible for one, if you have your vaccination at a pharmacy or other provider we will have to destroy the one we have bought for you. The income from flu vaccinations is very important to the practice and we ask that you have your vaccination with us.

You may or may not be aware, but there have been supply issues with the flu vaccines for children and also patients aged under 65.  These are manufacturing issues and unfortunately are beyond our control.  We have had our deliveries changed at short notice for the under 65s vaccine, despite having our orders booked months in advance.  We can only apologise the delay, and we hope that we can vaccinate all eligible patients as soon as possible.

Regarding the child flu, we have to order the Fluenz nasal spray from central stock.  Despite repeated efforts to order enough supply for our clinic on 31st October, we have only been allowed to order a limited supply.  Patients are being contacted to rearrange their appointment.  Once again, we can only apologise for this.  Again, this is out of our control.

Shingles vaccination

You are eligible for a shingles vaccine if you are in your 70s and were born on or after 1.9.42, or aged 78 (or 79 if you missed your vaccination).  Patients remain eligible until their 80th birthday.  Please contact reception to make an appointment.

WARNING

Police forces have become aware of a fraud circulating targeting elderly and vulnerable members of the community.

Some people have received telephone calls from a caller who purports to be from a GP surgery and asks for an appointment to discuss the persons health or mobility needs. During the appointment, the older person is persuaded to buy mobility aids which are either unnecessary or inappropriate and always expensive.

If you receive a call like this, please check with your GP surgery first before agreeing to a visit.

Named Accountable GP

All patients at Mosborough Health Centre have a named accountable GP who is responsible for the patient's overall care at the Practice.  Your named GP has been allocated to you by the Practice.  If you have not yet been informed of your named GP, please ask at Reception.  You have the option the request to change your named GP, but please remember you are still able to talk to or make appointments to see any of our doctors and nurses, not just your named GP.

Your Sheffield Health and Care Records

Please read the attached information regarding the sharing of your relevant personal data with health professionals in the Sheffield area.

Your Sheffield Health and Care Records

Your Data Matters campaign

Patients can set their opt-out preferences at: https://www.nhs.uk/your-nhs-data-matters/. They will need their NHS number and a valid email address or telephone number which is on the GP record or on the Personal Demographics Service database to register their decision to opt out. Patients who are unable to use the online facility can use a phone helpline to manage their choice - 0300 303 5678. A paper print-and-post form is also available: https://www.nhs.uk/your-nhs-data-matters/manage-your-choice/other-ways-to-manage-your-choice/.

Self Care

Self care week is 18th - 24th November 2019 - please click on the link to read more about it. http://www.selfcareforum.org/events/self-care-week/

Medical Record Sharing

The GP, Health Visitor and School nurse will now have shared access to the GP records on the clinical system until a child is 6 years old.  This access has been approved by the CCG Information Governance Group and the Caldicott Guardian.

Should you wish to opt out of your child's records being shared, please inform reception and you can be opted out of the automatic system.  There may however be circumstances where if there are concerns that a child is being harmed or is at risk of harm, then information can be shared without parental consent.

Risk profiling: how your NHS records are used

This practice is taking part in a new NHS service that helps your family doctor (GP) to spot whether

you need more help to manage your health. The service is called “risk profiling”.

Using information from your health records, a secure NHS computer system will look at any recent

treatments you have had in hospital or at this surgery, and any existing health conditions that you

have, and alert your doctor to the likelihood of a possible future hospital admission. The clinical

Risk Stratification in General Practice team at the surgery will use the information to help you get early care and treatment where it is needed.

 

The information will be seen only by qualified health workers involved in your care. NHS security

systems will protect your health information and patient confidentiality at all times.

If you don’t want your information being used in this way, or have any other concerns, please

Contact reception.

 

Improving care for vulnerable patients

 

This surgery will be participating in a care planning scheme to improve care for patients with multiple medical problems who may have many people helping to care for them and who are thought to be at risk of needing hospital care in the next year or two.  The aim of the scheme is to help those patients enjoy life as much as they can and ensure that whenever possible care is provided at home.  We know that this is what most people want.

 

As part of this scheme we want to ensure that our records of contact details are up to date, and that we have details of family members or carers that the patient might want us to contact should they become ill.  We hope that you will help us to do this.  If you are the relative or carer of a vulnerable patient and you change your contact details, please let us know.

 

Patients enrolled on the scheme will be offered a longer appointment for their annual review and will be provided with a personal care plan at the end of the appointment. 

 

 

Accessible Information Standard

If you have any special communication needs (i.e. large print, easy read documents), please inform reception and we will note these on your records.  You are able to request information in different formats.  For further information visit www.easyhealth.org.uk The Department of Health also have resources that we can order on your behalf.

 

 

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