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Practice Management

Bridgette Guest Practice Manager

Allison Smith Business Manager

The Practice Manager and Business Manager are involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The Practice Manager and Business Manager support the GPs and other medical professionals with delivering patient services and also help to develop extended services to enhance patient care.

Administration

Daniel Mitchell Practice Administrator

Vivienne Higgins Medical Records Clerk

Caroline Hamilton Secretary/Receptionist 

Deborah Chadwick Secretary 

Reception

Sharon Simpson Reception Manager

Diane Thompson Senior Receptionist

Deena Beedham

Linda Beresford

Rianne Vause

Jayne Tomlinson

Jane Peet

Maya Lindley (Apprentice)

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

 
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