We will be open as NORMAL on Good Friday (10th) and Easter Monday (13th). This is to help us keep aligned with the rest of the NHS so we can manage demand together.
For the latest advice, please check out the most up to date information on the NHS 111 website https://www.nhs.uk/conditions/coronavirus-covid-19/
If you are living with someone who is vulnerable, see the attached guidance for how to keep them safe. https://www.gov.uk/government/publications/guidance-on-shielding-and-protecting-extremely-vulnerable-persons-from-covid-19/guidance-on-shielding-and-protecting-extremely-vulnerable-persons-from-covid-19
We are aware of false information being posted on Facebook regarding 'rescue packs' for patients with COPD and Asthma and they are available from their GP. This is false information. Our phonelines are already very busy and patients calling about this are not helping matters.
This pandemic is having a major impact in the way in which we can deliver our services. Our priority is to ensure everyone’s safety.
Please use the 111 online covid 19 service which will give personalised advice as to what steps you should take.
We will be doing much more of our work by phone, if you have respiratory symptoms and we need to see you following a telephone triage call we have a designated room and will use the back entrance. We will ask you to come down at quiet times when there are less people in the surgery and you will need to wait in your car where possible. The doctor will be wearing a gown and gloves and if we feel that the risk is high we will issue you with a face mask.
We are keen to reduce the number of people attending surgery who may unknowingly bring the virus into the building. We are trying to reduce the reasons why you need to come in.
We are now -
Over riding medication reviews.
Postponing routine blood tests.
Doing follow up appointments where possible by phone rather than face to face.
Only allowing booking of appointments two weeks ahead because of the uncertainty with the numbers of affected cases and concerns over staff illness.
We would ask that you
- Comply with the government advice in using 111 and not your GP surgery if you feel you may have or have been exposed to Coronavirus.
- Attend alone if this is feasible
- Bear with us in difficult circumstances, appreciate that we will be facing a massive increase in workload and having our staff being off sick or self isolating. Our concern is that we may ourselves infect others eg on home visits the most frail and unwell and those with serious health conditions.
This is a rapidly developing emergency situation, we will be doing our best to keep you informed and appreciate your thoughtful use of the surgery during these weeks and perhaps months.
PROPOSED MERGER WITH SOTHALL MEDICAL CENTRE
Mosborough Health Centre is considering a merger with Sothall Medical Centre. The aim of the proposed merger is to maintain both of the practices and to enable them to become stronger and more sustainable together. Both practice have been in talks about this for some time and we feel the time is now right for us to take the next step by publicising our intentions and engaging with all stakeholders. Please see the letter from the Partners of both practices attached.
We are now able to share the results of the patient survey that we carried out - please read the document below
Patient Survey Report
Mosborough Health Centre
Welcome along to our surgery website where we hope you will find a wealth of information about our surgery and healthcare services. Find out when we’re open and what to do when we’re not, all from the comfort of your own home.
One Click Away
Ordering a repeat prescription is just a click away. And if you’re not yet registered with us you can download the necessary forms here too.
We are now able to offer free wi-fi to our patients and visitors. To access this, please look for NHS-WIFI when connecting and log in with your email address to gain access.
Health and Happiness
Our team are dedicated to your continued good health and approach your care with professionalism, discretion and friendliness. You can count on a warm welcome from everyone involved here at the practice.
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If you think you may have difficulty getting into the centre, please telephone before you come and a member of staff will be available to help you on arrival.
Friends and Family Test
The Friends and Family Test is a way of gathering feedback on the care you receive from us. To enable us to do this, we are asking patients visiting the surgery to complete a post card anonymously to give us an idea of how we can help to offer the best possible care. The post cards and the post box are located on the reception desk. Alternatively, please click on the Friends and Family Test button and complete the survey electronically.
(Site updated 01/04/2020)