This pandemic is having a major impact in the way in which we can deliver our services. Our priority is to ensure everyone’s safety.
Please use the 111 online covid 19 service which will give personalised advice as to what steps you should take.
We will be doing much more of our work by phone, if you have respiratory symptoms and we need to see you following a telephone triage call we have a designated room and will use the back entrance. We will ask you to come down at quiet times when there are less people in the surgery and you will need to wait in your car where possible. The doctor will be wearing a gown and gloves and if we feel that the risk is high we will issue you with a face mask.
We are keen to reduce the number of people attending surgery who may unknowingly bring the virus into the building. We are trying to reduce the reasons why you need to come in.
We would ask that you
- Comply with the government advice in using 111 and not your GP surgery if you feel you may have or have been exposed to Coronavirus.
- Attend alone if this is feasible
- Bear with us in difficult circumstances, appreciate that we will be facing a massive increase in workload and having our staff being off sick or self isolating. Our concern is that we may ourselves infect others eg on home visits the most frail and unwell and those with serious health conditions.
This is a rapidly developing emergency situation, we will be doing our best to keep you informed and appreciate your thoughtful use of the surgery during these weeks and perhaps months.
Welcome to the website for Mosborough Health Centre
Welcome along to our surgery website where we hope you will quickly benefit from a user friendly layout and a wealth of information about our healthcare services. Find out when we’re open and what to do when we’re not, all from the comfort of your own home.
DEMAND FOR APPOINTMENTS
We are currently facing an unprecedented demand for appointments and we are now in flu season and as above norovirus is circulating in the community. We are trying our very best to accommodate your requests for appointments, please be patient with the reception staff when trying to get through on the phone or at the desk, they are trying their hardest to help you.
Abusive and foul language towards our staff will not be tolerated!
We are changing our Wednesday late evening appointments from week commencing 4th November 2019
We are changing our Wednesday late evening appointments to offer a better mix of appointments for patients. The Woodhouse satellite hub service means that there are now GP and nurse appointments available locally 6.00pm-10.00pm weekdays and at weekends. We are therefore going to be offering early morning GP appointments 7.00-8.00am on Wednesday mornings along with health care assistant appointments including phlebotomy (blood tests). We know that some patients would like a telephone call but struggle to take a call during working hours. We will therefore be offering some bookable telephone appointments between 6.30pm and 7.30pm. Over all there will be slightly more appointments outside of usual 8.00am – 6.00pm than we currently offer.
Are you 18 but under 25 and about to start University as a new entrant? If so, it is recommended that you have a meningitis vaccination prior to the start of term (ACWY vaccine) - please enquire at Reception.
You are eligible for a shingles vaccine if you are in your 70s and were born on or after 1.9.42, or aged 78 (or 79 if you missed your vaccination). Patients remain eligible until their 80th birthday. Please contact reception to make an appointment.
Police forces have become aware of a fraud circulating targeting elderly and vulnerable members of the community.
Some people have received telephone calls from a caller who purports to be from a GP surgery and asks for an appointment to discuss the persons health or mobility needs. During the appointment, the older person is persuaded to buy mobility aids which are either unnecessary or inappropriate and always expensive.
If you receive a call like this, please check with your GP surgery first before agreeing to a visit.
Named Accountable GP
All patients at Mosborough Health Centre have a named accountable GP who is responsible for the patient's overall care at the Practice. Your named GP has been allocated to you by the Practice. If you have not yet been informed of your named GP, please ask at Reception. You have the option the request to change your named GP, but please remember you are still able to talk to or make appointments to see any of our doctors and nurses, not just your named GP.
Your Sheffield Health and Care Records
Please read the attached information regarding the sharing of your relevant personal data with health professionals in the Sheffield area.
Your Sheffield Health and Care Records
Your Data Matters campaign
Patients can set their opt-out preferences at: https://www.nhs.uk/your-nhs-data-matters/. They will need their NHS number and a valid email address or telephone number which is on the GP record or on the Personal Demographics Service database to register their decision to opt out. Patients who are unable to use the online facility can use a phone helpline to manage their choice - 0300 303 5678. A paper print-and-post form is also available: https://www.nhs.uk/your-nhs-data-matters/manage-your-choice/other-ways-to-manage-your-choice/.
Medical Record Sharing
The GP, Health Visitor and School nurse will now have shared access to the GP records on the clinical system until a child is 6 years old. This access has been approved by the CCG Information Governance Group and the Caldicott Guardian.
Should you wish to opt out of your child's records being shared, please inform reception and you can be opted out of the automatic system. There may however be circumstances where if there are concerns that a child is being harmed or is at risk of harm, then information can be shared without parental consent.
Risk profiling: how your NHS records are used
This practice is taking part in a new NHS service that helps your family doctor (GP) to spot whether
you need more help to manage your health. The service is called “risk profiling”.
Using information from your health records, a secure NHS computer system will look at any recent
treatments you have had in hospital or at this surgery, and any existing health conditions that you
have, and alert your doctor to the likelihood of a possible future hospital admission. The clinical
Risk Stratification in General Practice team at the surgery will use the information to help you get early care and treatment where it is needed.
The information will be seen only by qualified health workers involved in your care. NHS security
systems will protect your health information and patient confidentiality at all times.
If you don’t want your information being used in this way, or have any other concerns, please
Improving care for vulnerable patients
This surgery will be participating in a care planning scheme to improve care for patients with multiple medical problems who may have many people helping to care for them and who are thought to be at risk of needing hospital care in the next year or two. The aim of the scheme is to help those patients enjoy life as much as they can and ensure that whenever possible care is provided at home. We know that this is what most people want.
As part of this scheme we want to ensure that our records of contact details are up to date, and that we have details of family members or carers that the patient might want us to contact should they become ill. We hope that you will help us to do this. If you are the relative or carer of a vulnerable patient and you change your contact details, please let us know.
Patients enrolled on the scheme will be offered a longer appointment for their annual review and will be provided with a personal care plan at the end of the appointment.
Accessible Information Standard
If you have any special communication needs (i.e. large print, easy read documents), please inform reception and we will note these on your records. You are able to request information in different formats. For further information visit www.easyhealth.org.uk The Department of Health also have resources that we can order on your behalf.