Coronavirus information for Sheffield Patients and the Public
A coronavirus is a type of virus. As a group, coronaviruses are common across the world. Typical symptoms of coronavirus include fever and a cough that may progress to a severe pneumonia causing shortness of breath and breathing difficulties.
Generally, coronavirus can cause more severe symptoms in people with weakened immune systems, older people, and those with long-term conditions like diabetes, cancer and chronic lung disease.
Novel coronavirus (2019-nCov) is a new strain of coronavirus first identified in Wuhan City, China.
Please see the following Gov.uk link for further information including:
- Advice for travellers returning from Wuhan and Hubei province in the last 14 days:
- Advice for travellers returning from, or transited through, China (other than Hubei), Hong Kong, Japan, Macau, Malaysia, Republic of Korea, Singapore, Taiwan, and Thailand in the last 14 days
- Symptoms and what to do and preventing the spread of infection
Welcome to the website for Mosborough Health Centre
Welcome along to our surgery website where we hope you will quickly benefit from a user friendly layout and a wealth of information about our healthcare services. Find out when we’re open and what to do when we’re not, all from the comfort of your own home.
The practice will be closed for the afternoon on Wednesday 11th March for staff training. We will still be seeing patients who have pre-booked appointments on this date. If you have an appointment, please press the door bell/intercom to be granted access. If you need non urgent medical advice whilst we are closed, please phone the practice as normal and your call will be redirected to the GP collaborative, or alternatively call 111.
SUSPECTED NOROVIRUS OUTBREAK
There is diarrhoea and vomiting circulating in the community therefore to avoid further spread patients with these symptoms are advised not to come into the practice. If you have these symptoms, please phone 111 or the surgery for telephone advice.
If you are looking after someone else with diarrhoea and vomiting, please ensure you are washing your hands after looking after them and before preparing food.
DEMAND FOR APPOINTMENTS
We are currently facing an unprecedented demand for appointments and we are now in flu season and as above norovirus is circulating in the community. We are trying our very best to accommodate your requests for appointments, please be patient with the reception staff when trying to get through on the phone or at the desk, they are trying their hardest to help you.
Abusive and foul language towards our staff will not be tolerated!
We are changing our Wednesday late evening appointments from week commencing 4th November 2019
We are changing our Wednesday late evening appointments to offer a better mix of appointments for patients. The Woodhouse satellite hub service means that there are now GP and nurse appointments available locally 6.00pm-10.00pm weekdays and at weekends. We are therefore going to be offering early morning GP appointments 7.00-8.00am on Wednesday mornings along with health care assistant appointments including phlebotomy (blood tests). We know that some patients would like a telephone call but struggle to take a call during working hours. We will therefore be offering some bookable telephone appointments between 6.30pm and 7.30pm. Over all there will be slightly more appointments outside of usual 8.00am – 6.00pm than we currently offer.
Are you 18 but under 25 and about to start University as a new entrant? If so, it is recommended that you have a meningitis vaccination prior to the start of term (ACWY vaccine) - please enquire at Reception.
You are eligible for a shingles vaccine if you are in your 70s and were born on or after 1.9.42, or aged 78 (or 79 if you missed your vaccination). Patients remain eligible until their 80th birthday. Please contact reception to make an appointment.
Police forces have become aware of a fraud circulating targeting elderly and vulnerable members of the community.
Some people have received telephone calls from a caller who purports to be from a GP surgery and asks for an appointment to discuss the persons health or mobility needs. During the appointment, the older person is persuaded to buy mobility aids which are either unnecessary or inappropriate and always expensive.
If you receive a call like this, please check with your GP surgery first before agreeing to a visit.
Named Accountable GP
All patients at Mosborough Health Centre have a named accountable GP who is responsible for the patient's overall care at the Practice. Your named GP has been allocated to you by the Practice. If you have not yet been informed of your named GP, please ask at Reception. You have the option the request to change your named GP, but please remember you are still able to talk to or make appointments to see any of our doctors and nurses, not just your named GP.
Your Sheffield Health and Care Records
Please read the attached information regarding the sharing of your relevant personal data with health professionals in the Sheffield area.
Your Sheffield Health and Care Records
Your Data Matters campaign
Patients can set their opt-out preferences at: https://www.nhs.uk/your-nhs-data-matters/. They will need their NHS number and a valid email address or telephone number which is on the GP record or on the Personal Demographics Service database to register their decision to opt out. Patients who are unable to use the online facility can use a phone helpline to manage their choice - 0300 303 5678. A paper print-and-post form is also available: https://www.nhs.uk/your-nhs-data-matters/manage-your-choice/other-ways-to-manage-your-choice/.
Medical Record Sharing
The GP, Health Visitor and School nurse will now have shared access to the GP records on the clinical system until a child is 6 years old. This access has been approved by the CCG Information Governance Group and the Caldicott Guardian.
Should you wish to opt out of your child's records being shared, please inform reception and you can be opted out of the automatic system. There may however be circumstances where if there are concerns that a child is being harmed or is at risk of harm, then information can be shared without parental consent.
Risk profiling: how your NHS records are used
This practice is taking part in a new NHS service that helps your family doctor (GP) to spot whether
you need more help to manage your health. The service is called “risk profiling”.
Using information from your health records, a secure NHS computer system will look at any recent
treatments you have had in hospital or at this surgery, and any existing health conditions that you
have, and alert your doctor to the likelihood of a possible future hospital admission. The clinical
Risk Stratification in General Practice team at the surgery will use the information to help you get early care and treatment where it is needed.
The information will be seen only by qualified health workers involved in your care. NHS security
systems will protect your health information and patient confidentiality at all times.
If you don’t want your information being used in this way, or have any other concerns, please
Improving care for vulnerable patients
This surgery will be participating in a care planning scheme to improve care for patients with multiple medical problems who may have many people helping to care for them and who are thought to be at risk of needing hospital care in the next year or two. The aim of the scheme is to help those patients enjoy life as much as they can and ensure that whenever possible care is provided at home. We know that this is what most people want.
As part of this scheme we want to ensure that our records of contact details are up to date, and that we have details of family members or carers that the patient might want us to contact should they become ill. We hope that you will help us to do this. If you are the relative or carer of a vulnerable patient and you change your contact details, please let us know.
Patients enrolled on the scheme will be offered a longer appointment for their annual review and will be provided with a personal care plan at the end of the appointment.
Accessible Information Standard
If you have any special communication needs (i.e. large print, easy read documents), please inform reception and we will note these on your records. You are able to request information in different formats. For further information visit www.easyhealth.org.uk The Department of Health also have resources that we can order on your behalf.