We are very proud to be part of a national clinical trial for COVID-19, to look for potential treatment for vulnerable people. If you are over 65 or over 50 with a health condition, we are sending you text messages about the study. You can find more information on the website https://www.phctrials.ox.ac.uk/principle-trial or call 0800 138 0880. We are also happy to help you with any questions. Thank you.
Latest advice – August 2020
Thank you for your patience over the last few months. We have remained open 8am-6pm Monday-Friday throughout the crisis, but we won’t be going back to ‘normal’ for a long time.
It is very likely we’ll see the numbers of people infected with coronavirus (COVID-19) go up and down, depending on our behaviour and the precautions we take. We are keen to keep the infection-rate low, especially over the autumn and winter months when viral infections tend to be more a problem.
Changes we’ve made at Mosborough Health Centre to reduce spread of COVID-19
If you’ve contacted Mosborough Health Centre since March, you will have noticed that we’ve made lots of changes to limit patient and staff contact with COVID-19.
We now have buzzer-controlled entry, screens at the reception desk, spaced seating in the waiting room, strict cleaning schedules, and a separate area for seeing those with coronavirus-like symptoms.
We use the telephone for the first point of contact with a GP. We can manage a lot of problems without people needing to come the surgery, and we aim to minimise the time spent together for those being seen. Video consulting, photo and document sharing have been really useful innovations.
Clinical staff wear mask, aprons and gloves for each patient, and you will see us wearing masks outside the consulting rooms. We are mindful of limiting time spent in the same room as other people, keeping our distance, and washing and sanitising our hands frequently throughout the day (and before and after seeing each patient) too.
How you can help reduce the spread of COVID-19
We would be grateful if you could also respect Public Health advice to:
- Socially distance
- Keep hands clean
- Cover your face
The most important thing we can do to limit the spread of COVID-19 is keep our distance from other people. Infections are more easily spread indoors and when people spend time close together.
Try to keep at least 2 arm-lengths (2m) away from other people, and meet outdoors when you can.
For those with possible COVID symptoms, it is still very important to stay at home and arrange a test by ringing 119 or filling in an online form from https://www.nhs.uk/ask-for-a-coronavirus-test. Members of your household also need to self-isolate. See https://www.nhs.uk/conditions/coronavirus-covid-19/self-isolation-and-treatment/ for more information. Contact 111 or us at the surgery if you need advice on managing your symptoms.
Please wash your hands before you leave and re-enter your home, and using hand sanitiser regularly when out and about.
Please use hand sanitiser on coming into and leaving the Health Centre. There are free-standing and wall-mounted dispensers around the practice: ask us if you can’t find them.
Covering your face protects others. Other people’s face coverings protect you.
We ask you to wear a face covering when coming to the surgery or if you are being visited by a member of staff.
Face masks are now sold in a lot of shops and can be bought online. However a buff, bandana, scarf, t-shirt or other material can be worn over the lower face instead.
Wearing a face covering does not reduce the amount of air reaching your lungs or the oxygen in your bloodstream, but it can feel strange and some people can find the sensation quite distressing. For this reason, young children and those with a variety of health conditions (autism, learning disabilities, dementia, and severe mental health problems) can come under the ‘reasonable excuse’ category to not wear a mask.
Most people with heart, lung and other physical health issues are able to wear masks, even if they experience breathlessness as one of their day-to-day symptoms. We would encourage their use unless it causes the wearer distress.
Wearing a face-covering on public transport is already compulsory. From the end of July, people will be expected to wear a face-covering whilst shopping. For those who feel unable to wear masks, you can download and print an exemption card from the internet e.g. travel company websites and some health organisations and charities. GPs will not be writing mask exemption letters for their patients: this is time consuming, unnecessary, and not required by the police.
The following website may be of help and can be downloaded to a smartphone:
Hopefully we’ll all get used to wearing and seeing others wearing masks as a normal part of life, much like wearing seatbelts in cars.
Face covering tips
To avoid spreading germs from your mask, try to avoid touching your mask if possible, and wash or sanitise your hands whenever you do. Instead of your pocket or handbag, think about storing your mask in its own bag (e.g. a plastic zip lock bag) when not wearing it. Don’t share your mask with others and replace (or wash) masks after each outing.
Those wearing glasses will have almost certainly had issues with their lenses steaming up with mask-use. Here are some things that you can try to prevent this happening:
- Try different types of mask (disposable paper masks and different types and thicknesses of washable re-useable fabrics). Those with a metal insert that can be pinched for a tighter fit on the nose and face). Experimenting with how high and how tight you fasten the mask. Those with elastic ear loops, can be twisted over (so it looks like an x-shape on the side of the face) before going over the ears… this means the top edge of the mask is slightly angled downwards and it may fit a little looser at the edges to allow some of the moist air to go sideways rather than upwards.
- Folding tissue and placing it inside of the top of the mask to catch the moisture.
- Use medical tape (e.g. micropore) to stick the top edge of the mask to your face. Be careful to avoid applying the tape to the delicate skin under the eyes, because it will be painful to remove!
- Anti-fog sprays sold for swimming goggles may help reduce fogging of the lenses (some people find washing their glasses in detergent, rinsing and allowing to air dry may help).
Unfortunately face coverings cause problems with communicating with those who have hearing problems and rely on lip-reading. There are a range of free (or low cost) voice-to-text apps which can help with this, including Google’s “Speechy App”, which are well worth downloading onto your phones in case this is an issue for the people you meet. There are usually voice dictation options (in Notes or Word processing apps) on smartphones too.
PROPOSED MERGER WITH SOTHALL MEDICAL CENTRE
Mosborough Health Centre is considering a merger with Sothall Medical Centre. The aim of the proposed merger is to maintain both of the practices and to enable them to become stronger and more sustainable together. Both practice have been in talks about this for some time and we feel the time is now right for us to take the next step by publicising our intentions and engaging with all stakeholders. Please see the letter from the Partners of both practices attached.
We are now able to share the results of the patient survey that we carried out - please read the document below
Patient Survey Report
Mosborough Health Centre
Welcome along to our surgery website where we hope you will find a wealth of information about our surgery and healthcare services. Find out when we’re open and what to do when we’re not, all from the comfort of your own home.
One Click Away
Ordering a repeat prescription is just a click away. And if you’re not yet registered with us you can download the necessary forms here too.
We are now able to offer free wi-fi to our patients and visitors. To access this, please look for NHS-WIFI when connecting and log in with your email address to gain access.
Health and Happiness
Our team are dedicated to your continued good health and approach your care with professionalism, discretion and friendliness. You can count on a warm welcome from everyone involved here at the practice.
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If you think you may have difficulty getting into the centre, please telephone before you come and a member of staff will be available to help you on arrival.
Friends and Family Test
The Friends and Family Test is a way of gathering feedback on the care you receive from us. To enable us to do this, we are asking patients visiting the surgery to complete a post card anonymously to give us an idea of how we can help to offer the best possible care. The post cards and the post box are located on the reception desk. Alternatively, please click on the Friends and Family Test button and complete the survey electronically.
(Site updated 10/08/2020)